.epsm-portal{--primary:#0b2d52;--accent:#22c55e;font-family:system-ui,-apple-system,Segoe UI,sans-serif;color:#172033;max-width:1180px;margin:30px auto}.epsm-hero{background:linear-gradient(135deg,#071a35,#135184);color:#fff;padding:42px;border-radius:22px;display:flex;justify-content:space-between;align-items:center;box-shadow:0 18px 45px rgba(0,32,67,.2)}.epsm-hero span{color:#72e69a;font-weight:800;letter-spacing:1.2px}.epsm-hero h2{color:#fff;font-size:38px;margin:8px 0}.epsm-hero p{color:#d9e8f7}.epsm-hero-actions{display:flex;gap:10px}.epsm-hero-actions a,.epsm-button{background:#22c55e;color:#062310!important;text-decoration:none;padding:13px 20px;border:0;border-radius:10px;font-weight:800;cursor:pointer}.epsm-hero-actions a:last-child{background:#fff}.epsm-portal-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:22px;margin:24px 0}.epsm-portal section{background:#fff;border:1px solid #e5ebf2;border-radius:16px;padding:24px;box-shadow:0 8px 25px rgba(11,45,82,.06)}.epsm-form label{display:block;font-weight:700;margin-bottom:14px}.epsm-form input,.epsm-form select,.epsm-form textarea{box-sizing:border-box;width:100%;padding:11px;border:1px solid #cdd8e5;border-radius:8px;margin-top:6px}.epsm-row{display:flex;gap:12px}.epsm-row>*{flex:1}.epsm-check{font-weight:400!important}.epsm-front-list>a{display:flex;justify-content:space-between;padding:14px 4px;border-bottom:1px solid #edf1f5;text-decoration:none;color:#172033}.epsm-front-list span{display:block;color:#2563eb;font-size:12px;margin-top:4px}.epsm-front-list small{color:#64748b}.epsm-front-message{background:#f5f8fb;border-radius:12px;padding:15px;margin:12px 0}.epsm-front-message.agent{border-left:4px solid #2563eb}.epsm-front-message.customer{border-left:4px solid #22c55e}.epsm-kb-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.epsm-kb-grid a{padding:18px;border:1px solid #e3eaf2;border-radius:12px;text-decoration:none;color:#172033}.epsm-kb-grid h4{margin:10px 0 6px}.epsm-kb-grid p{color:#64748b;margin:0}.epsm-success{background:#dcfce7;color:#166534;padding:14px;border-radius:10px;margin-top:15px}@media(max-width:850px){.epsm-portal-grid{grid-template-columns:1fr}.epsm-hero{display:block}.epsm-kb-grid{grid-template-columns:1fr 1fr}.epsm-row{flex-direction:column}}@media(max-width:540px){.epsm-hero{padding:25px}.epsm-hero h2{font-size:28px}.epsm-hero-actions{flex-direction:column}.epsm-kb-grid{grid-template-columns:1fr}}